Refining the Pitch

Whether it's for investors, strategic partners, or customers, the strongest company pitch is a delicate balance of clear, relevant information, but never style over substance.

"I've seen some startup companies who are spending six months on their business plan and their pitch," says Stephen O'Conner, the CEO of Nanostream and speaker at the February Larta University workshop, Pitching Your Company. "If it's taking you six months, you have a problem right there."

Since helping start up the microfluidics company back in 1999, O'Conner has become a veteran of the pitch perfecting/business planning process, two company building blocks that he feels should never be disassociated. Strong business pitches should be constructed upon strong business plans, and there is no right or wrong way to create either.

"On the Internet there are at least 20 different formats of a business plan and none of them are wrong," O'Conner says. "Just pick one, make sure it reads well and get on with your business of trying to do things. And I think that goes true for the pitch as well. It's easier to refine but you've got to find a way to get people excited and understand what you're trying to do pretty clearly and think that through."

Feedback for pitches, usually given by colleagues or consultants, is another valuable asset that can be treacherous if not distilled properly. Every practice pitch that is given will inevitably be received with advice on what to change. The entrepreneur's challenge, O'Conner says, is being able to distill feedback and not change a pitch to accord with every suggestion. "You've got to figure out who you want to listen to you, and who is smart and willing to give you advice, but you've also got to be collective about what you choose to listen to." O'Conner also feels that even if your pitch is being created specifically for potential investors, there should be multiple versions of the same presentation, according to the background and interest of the audience.

"Anytime you're doing a pitch, you're selling and whether you're selling stock in a company or a Christmas tree, you tell the customer what they need to know in order to buy that product," he says. "If I walk into an office with a person who is savvy about marketing but doesn't know technology and if I sit there for half an hour and talk about technology when I'm done, he won't care and won't understand. Instead If I tell him what he wants to hear which is, 'this is the market, this is what we're going after and this is how we're going to approach it,' he'll say we're interested."

Whether it is an elevator session or an hour long appointment with Powerpoint slides, the choices that an entrepreneur makes with what information is being shared is also crucial. The goal of VCs, customers, or potential copartners is to identify smoke and mirrors, grand claims, and shaky business plans, and the quicker the pitch cuts through the fat and answers essential concerns, the more likely there is to be interest. Long and boring pitches discourage prospects as much as short, ill-prepared ones.

Entrepreneurs that really understand the venture capitalist process, are very open and are free to share information tend to be more attractive to work with, says Todd Jerry from Anthem Venture Partners, another speaker at the Larta U workshop. When a entrepreneur is open about references, that's encouraging, Jerry says, because it enables the VC to validate the various claims made in the pitch. This can be another trait that has the potential to distinguish good entrepreneurs from bad ones.

"What I really like is people that really start by defining a problem," says Jerry. "Presentations that talk about macro trends bother me. For example, someone that might be doing some sort of technology within wireless communications and spends most of their pitch arguing how big the market is. But for most VCs, that's kind of a given. I would like to hear more about the specifics of what they're doing. What was the genesis of it? Why are you unique in solving a problem?"

by Wendy Hall
Larta Staff Writer


Larta University: Pitching Your Company
Feb. 13 in Irvine (8-noon) and Feb. 14 in Santa Monica (8:30-12:30 pm)

Investors, customers, and strategic partners often hear pitches with too much of the wrong information (or just too much information) and not enough of the essentials. This workshop focuses on how to translate complex, broad technology business concepts and plans into succinct messages that intrigue and interest for each type of business audiences from venture capitalists to corporate partners. The session will also address how to do an elevator pitch, refine the business plan, and more. Speakers Include: Todd Jerry and Greg Bonfiglio (Anthem Venture Partners), Stephen D. O’Connor (Nanostream Inc.)
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